Effective Date: 23rd Of February 2026
Website: bastioninsurance.com
Bastion Insurance Group (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, protect, and handle your information, including information collected for SMS communications.
1. Information We Collect
We collect information directly from you when you interact with our website, forms, and services.
A. Information You Provide Through Forms
When you complete forms on our website, request information, schedule consultations, or communicate with us, we may collect:
Full name
Email address
Phone number (including mobile number for SMS communications)
Financial information relevant to services requested
Any other information you voluntarily provide
B. Information Collected Through Interactions
We may collect information when you:
Submit inquiries
Opt-in to SMS communications
Communicate with customer support
Interact with automated systems
C. Automatically Collected Information
We may automatically collect:
IP address
Browser type
Device information
Website usage data
Cookies and tracking data
2. How We Use Your Information
We use collected information strictly for legitimate business purposes, including:
Providing financial services
Responding to inquiries and customer requests
Processing applications
Sending service updates
Sending SMS notifications (if opted in)
Improving website performance
Complying with legal requirements
We do not sell, rent, or trade your personal information.
3. SMS Opt-In and Messaging Policy
By providing your mobile number and opting in through our website forms or other written consent methods, you agree to receive text messages from Bastion Insurance Group.
Message Types May Include:
Appointment confirmations
Application updates
Service notifications
Account-related alerts
Customer support communications
Message Frequency:
Message frequency may vary depending on your interactions and service needs.
Message & Data Rates:
Message and data rates may apply depending on your mobile carrier.
Opt-Out:
You may opt out at any time by replying STOP to any message.
For help, reply HELP or contact us directly.
4. Required Non-Sharing Statements (SMS Compliance)
No mobile information will be shared with third parties or affiliate for marketing/promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent, this information will not be shared with any third parties.
We do not sell, share, or disclose lead information for marketing purposes.
5. How Information Is Used (Expanded Clarification)
Information collected is used only to:
Deliver requested financial services
Provide customer support
Improve user experience
Send service-related communications
Comply with regulatory requirements
We do not allow affiliates or third parties to use your information for their own marketing purposes.
6. Data Security Practices
We implement strong security measures to protect your information, including:
SSL encryption
Secure server infrastructure
Restricted access controls
Regular security monitoring
Data minimization practices
Secure storage systems
While we take reasonable precautions, no system can guarantee 100% security.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze website traffic
Enhance user experience
You may disable cookies in your browser settings; however, some features may not function properly.
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes outlined in this policy
Comply with legal obligations
Resolve disputes
9. Your Privacy Rights
Depending on your location, you may have the right to:
Access your personal data
Correct inaccurate information
Request deletion of your data
Withdraw consent for communications
To exercise these rights, please contact us using the details below.
10. Third-Party Service Providers
We may use service providers (such as SMS aggregators, hosting providers, and customer support platforms) to operate our business. These providers are contractually required to protect your information and may not use it for marketing purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators and providers of the text message services.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.
12. Contact Information
If you have questions about this Privacy Policy or your personal information, please contact:
Bastion Insurance Group
Website: bastioninsurance.com
Email: leasing@bastioninsurance.com
Phone: +1 480-888-5563